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Babylon Remote Digital Consultations

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Freddi
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What is Babylon?

Babylon Health is a remote consultation healthcare provider. Lantum has partnered with Babylon to make it easier for you to book into remote consultation shifts. 

 

How do I start working for Babylon?

Only GPs that have completed Babylon’s onboarding process are eligible to see and apply for Babylon shifts through Lantum. Once you've completed the onboarding process, Babylon will send you a laptop and provide all the training and resources you need to successfully deliver patient care.

Start the process by joining the Babylon Health staff bank.

 

What are the benefits of working with Babylon through Lantum over another provider?

Note: GPs aren’t able to work some Babylon shifts with Lantum and others with another provider, they must choose one or the other.

Can't work one week? No problem. Because GPs use Lantum to "opt-in" to shifts, there's no need to swap shifts or re-arrange your plans — you can simply choose not to apply for shifts during the time you'll be unavailable. 

If there are specific hours you'd like to work, Lantum can make a special request on your behalf to have Babylon create a custom shift for you. 

Shifts worked with Babylon also have access to free Rocketpay, where you'll get paid the next business day.

How much does Babylon pay?

Babylon remote consultation shifts are paid at £75 per hour.

 

When do I get paid if I work Babylon shifts?

If you work and submit your invoice for a shift before 31st December 2022, Lantum will pay you the next working day via Rocketpay. You will not be charged a fee for this service before 31st December 2022.


Opt-in to Rocketpay to continue receiving next-day payments after 31st December 2022. This service will be charged at 1.5% unless otherwise specified. 

 

Am I eligible to work Babylon remote consultation shifts?

In order to work Babylon shifts you must:

  1. Be more than six months post-CCT with face-to-face experience as a salaried NHS GP since qualifying
    - If you're more than one year post-CCT, you need to have experience as a face-to-face, salaried NHS GP in the past two years
  2. Long-term GP locum experience may be accepted instead if it is either:
    - More than six months in a face-to-face NHS GP locum post
    - A regular locum post as a face-to-face NHS GP locum in a single practice in the past two years 
  3.  

You must also:

  • Provide up-to-date compliance documents 
  • Provide proof of up-to-date revalidation and appraisal
  • Provide confirmation of being on the NHS Performers List
  • Not be subject to an ongoing GMC investigation
  • Have no restrictions on practice
  • Provide an up-to-date and well-formatted CV reflecting:
    • Current/most recent post(s)
    • Previous experience including any previous work with Babylon
    • Details about any gaps in your employment history

What is the onboarding process?

After you join the Babylon Health staff bank and create a Lantum account, you must complete several onboarding steps:

  1. Upload your documents.
  2. Once Babylon has approved your profile, they'll send you your laptop and setup instructions.
  3. Complete two training modules — one on using Babylon's systems to effectively consult with patients, and the other on privacy and security. Both modules must be completed within a week. 
  4. Complete a mock consultation with the Babylon team
  5. Log on to your personal Babylon Clinical Portal, which you'll use to see patients. 

Once you've completed all the onboarding steps, you can start applying for shifts with Babylon through Lantum.

Please email support@lantum.com if you have any questions.

What documents do I need to upload for Babylon?

  1. CV (with two clinical referees listed)
  2. Enhanced DBS (if you don’t have one, you can apply for a new enhanced DBS for free via Lantum)
  3. Passport (and Right to Work if needed)
  4. Information about your last NHS appraisal
  5. Revalidation certificate
  6. Safeguarding Adults - Level 3
  7. Safeguarding Children - Level 3
  8. Fire Safety
  9. Moving and Handling
  10. Health, Safety & Welfare
  11. Infection Prevention and Control
  12. At least one clinical reference. Lantum will reach out on your behalf if you don't have a reference to upload
  13. Photo of yourself facing the camera on a plain background

Can I apply for Babylon remote consultations if I am not based in England?

No. You must be in England when doing Babylon remote consultations. You will also need to be registered on the GMC and the English National Performer’s List.

 

I’m not due for my revalidation yet, can I still apply?

You can still apply if you provide evidence of when you next revalidation date is.. In most cases a GMC letter or website screenshot is acceptable, as long as your name and the revalidate date are clearly visible.

 

I’m not a GP, can I work Babylon remote consultation shifts?

Only GPs can work Babylon remote consultation shifts.

 

Is there a minimum commitment?

There is no official commitment, but we encourage you to work at least three or four shifts a month. To ensure you stay up-to-date with Babylon’s processes and software, you may be asked to undergo training again if you do not work a shift within a three month period.

 

Are there any pension contributions?

There are no pension contributions for Babylon remote consultation shifts.

 

What is the duration of the shifts and when are they?

The duration and start time of each shift varies. See the screenshot below for shifts that are typically available.

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Are the shifts conducted via telephone or video?

The vast majority of consultations are via video, but patients do have the option of choosing to have a telephone consultation. Telephone consultations are also delivered via Babylon Clinical Portal platform.

 

Do I need to pay for the laptop?

Babylon will send you a laptop free of charge for you to conduct the remote consultations. If you stop working for Babylon for three or more months, you must return the laptop to Babylon.

 

Is Babylon training paid?

The training session is a one-off mock interview that lasts less than an hour and is not paid.

 

What IT system does Babylon use?

Babylon operates on their own system called Babylon Clinical Portal. You’ll receive training on Babylon Clinical Portal during the onboarding process.

 

Do I need indemnity cover?

Babylon provides indemnity cover to all GPs working Babylon remote consultation shifts.

 

How many appointments are we expected to get though in an hour?

Appointments are 10 minutes long. Each hour there are five appointments and a short break. This hourly pattern repeats itself for the duration of the shift. If an appointment is taking longer than expected you can advise Babylon of the delay using the chat function in the Babylon platform.

 

What happens if a patient needs to be seen?

If a patient needs to be seen in person, you can refer them to a clinic or send them to urgent care, A/E or 111. 

 

What type of patients will I see during my shifts appointments with?

All Babylon patients are private.

 

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Customer Support

If you experience any technical issues or have questions, please contact the Customer Support team. 
You can get in touch either by using the online chat in the bottom left-hand corner or via email support@lantum.com

 

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