Request a new enhanced DBS certificate as GP

IMPORTANT NOTE:  We only carry out DBS applications for GPs and Practice Nurses/Advanced Nurse Practitioners. If you are a Practice Nurse/Advanced Nurse Practitioner, please click here.

 

This page is for an enhanced DBS certificate. There are 4 simple mandatory steps required to apply for a DBS. We will only be able to submit your application after each of these steps are completed, which are:

1. Returning to us your completed application consent form 
2. Filling out the online application on the Disclosure Services website 
3. Completing the £53 payment for the DBS check
4. Booking and attending the Google Meet ID check

 

Further details on how to complete each of these steps are outlined below, as well as information on the DBS Update Service.

 

How to get started

1. Send us your applicant consent form

Please fill out the DBS Applicant Consent Form (this can also be downloaded at the bottom of this FAQ page)

• answer the questions
• sign and date the document
• email this across (attach, scan or photo) to the Clinical Governance team at clinical.governance@lantum.com

 

2. Complete the Disclosure Services application

After you have sent us your applicant consent form you will receive an email invitation from Disclosure Services to complete.

Please take a look at the tutorial created by Disclosure Services to help when submitting the online application:

• Applicant Guidance for EEA Nationals
• Applicant Guidance for Non-EEA Nationals

IMPORTANT - Please note that Disclosure Services will now begin rejecting applications that contain any incorrect information.

 

Examples include:

• First and surnames being entered the wrong way round
• Spelling mistakes or special characters used (e.g. accents)
• Incorrect address or house number entered
• Incorrect city/county of birth entered

It is very important to check over all of the details of your Disclosure Services application before submitting it. If your application is rejected for any reason, you will need to start a brand new application.

 

3. Completing the £53 payment for your new DBS check

The enhanced DBS certificate costs £53 per application. We require you to make this payment in advance so please do this before the video ID check.

Payment is made with GoCardless and it's a secure bank to bank transfer app. Making the one-off GoCardless payment will not set up a direct debit.

Click Here to Make Your Payment

If you are having trouble making a payment through GoCardless, please contact the Clinical Governance Team at clinical.governance@lantum.com

 

*Please note the £53 payment does not include the optional DBS Update Service fee.*

 

4. Book and attend the video ID meeting so we can verify your identity 

All DBS ID checks must be completed over video call with a member of our Clinical Governance Team. 

Click here to book your 15 minute ID check

Once you have booked an ID check, you will receive a confirmation email with details on how to join the video call via Google Meet. Please make sure you have a strong WI-FI connection and a device that has a good camera so we can verify your original documents during the call. If you are joining the video call on a laptop or computer, you just click the meeting link. If you are using a mobile phone, you will need to download the Google Meet app prior to your appointment.

Please note that our office hours are Monday - Friday, 9am - 6pm.

Please ensure that we can clearly see your original ID documents during the call. This means we cannot accept online printed bank statements unless they are stamped in branch by your bank and no documents displayed on a phone/computer screen.

 

To check your identity, you will require documents detailed in the lists below. 

You will need: one document from the “Group 1” list and a further two documents from "Group 1, 2a or 2b." One document must verify the applicant's current address.

Group 1: Primary identity documents

Document	Notes
Passport	Any current and valid passport
Current biometric residence permit	UK
Current driving licence photo-card (full or provisional)	UK, Isle of Man, Channel Islands and EEA. From 8 June 2015, the paper counterpart to the photocard driving licence will not be valid and will no longer be issued by DVLA
Birth certificate – issued within 12 months of birth	UK, Isle of Man and Channel Islands – including those issued by UK authorities overseas e.g. embassies, High Commissions and HM Forces
Adoption certificate	UK and Channel Islands

Group 2a: Trusted government documents

Document	Notes
Current driving licence photo-card (full or provisional)	All countries outside the EU (excluding Isle of Man and Channel Islands)
Current driving licence paper version (if issued before 1998 – full or provisional)	UK, Isle of Man, Channel Islands and EU
Birth certificate – issued after time of birth	UK, Isle of Man and Channel Islands
Marriage/civil partnership certificate	UK and Channel Islands
HM Forces ID card	UK
Immigration document, visa or work permit	Issued by a country outside the EEA. Valid only for roles whereby the applicant is living and working outside of the UK. Visa/permit must relate to the non EEA country in which the role is based
Firearms licence	UK, Channel Islands and Isle of Man
* All driving licences must be valid

Group 2b: Financial and social history documents

Document	Notes	Issue date and validity
Bank or building society statement	UK and Channel Islands or EEA	3 months from date of application
Bank or building society statement	Countries outside of the EEA	3 months from date of application – branch must be in the country where the applicant lives and works
Bank or building society account opening confirmation letter	UK	3 months from date of application
Credit card statement	UK or EEA	3 months from date of application
Utility bill	UK – not mobile telephone bill	3 months from date of application
Benefit statement, e.g. Child Benefit, Pension	UK	3 months from date of application
Central or local government, government agency, or local council document giving entitlement e.g. from the Department for Work and Pensions, the Employment Service, HMRC	UK and Channel Islands	3 months from date of application
Mortgage statement	UK or EEA	12 months from date of application
P45 or P60 statement	UK and Channel Islands	12 months from date of application
Council Tax statement	UK and Channel Islands	12 months from date of application
Financial statement, e.g. pension or endowment	UK	12 months from date of application
Letter of sponsorship from future employment provider	Non-UK or non-EEA only – valid only for applicants residing outside of the UK at time of application	Must still be valid
Irish Passport Card	Cannot be Used with an Irish passport	Must still be valid
EEA National ID card	-	Must still be valid
Cards carrying the PASS accreditation logo	UK, Isle of Man and Channel Islands	Must still be valid
Letter from head teacher or college principal	UK – for 16 to 19 year olds in full time education – only used in exceptional circumstances if other documents cannot be provided	Must still be valid

 

 

 -----

When the checks are completed, we can submit your application internally, and we will email you to let you know when the certificate is on its way. We will also include your certificate number and information you need, if you wish to link your new DBS to the Update Service. 

------

On average, an enhanced DBS application through Lantum can take between 2 days and 3 weeks to be processed by the Disclosure and Barring Service. However, please note that the Disclosure and Barring Service has the right to keep your application for up to 90 days if they need to. 

Unfortunately, as the process is in the hands of the Disclosure and Barring Service, it cannot be accelerated by Lantum. 

Your enhanced DBS certificate will be posted directly to your address listed on the application after processing. Once you have received the original certificate, please take a clear photograph/scan of the first full page and upload it onto your Lantum account. 

------

 

DBS Update Service

Applying for a new DBS can be a bit of a headache. Thankfully, there is service which means you can keep your DBS updated for £13 a year. The catch is that you have to apply for this within 30 days of getting a new DBS. You can sign up at the following:

https://secure.crbonline.gov.uk/crsc/apply?execution=e1s1

When you have registered, this means you can

• Take your certificate from one job to the next
• Give employers permission to check your certificate online, and see who has checked it
• Add or remove a certificate.

You will get an ID number with your registration that you need to log on to the service. Only one certificate will ever be needed.

Additionally, you can use the certificate number on the top of your new DBS certificate to apply, but you must apply within 30 days of your certificate issue date.

We recommend you use a reliable payment method as the Update Service has a yearly fee. If you do not pay the fee, you will have to apply for a new DBS certificate.

Please note, the Update Service does not keep a copy of your original certificate and only gives a brief overview of whether anything has changed. Therefore, the original certificate is still needed alongside the Update Service to show what information was included in the original check. For example, all 5 fields were requested.

 

------

Cancellation Policy

Applicants will have a period of 6 weeks from the date they receive an email from Disclosure Services inviting them to begin their application to submit their application, and complete their video ID call.

If these steps are not completed within the 6 week period, then the application will be cancelled and a new one must be started if you still wish to apply for a new DBS certificate.

If you require longer than 6 weeks to complete your application, please email clinical.governance@lantum.com and we will be happy to make arrangements with you directly.

 

------

Clinical Governance

If you'd like to chat with a member of our Clinical Governance team about your documents, please email clinical.governance@lantum.com

 

Customer Support

If you ever experience any technical issues or have questions, please don't hesitate to contact the Customer Support team here at Lantum