Your medical indemnity is one of the most important documents that you need to upload. There are a number of letters which you will receive from your indemnity provider, but it is vital that you upload your certificate of membership or proof of membership document with the following details:
1. Date of start and expiry
2. Types of sessions you are covered for
It is not enough to just have a letter, membership summary or membership card showing your expiry date.
The types of indemnity valid in the UK look as below:
If you do not have your indemnity certificate, we have been made aware that these are easily obtainable by your indemnity provider. Both MDU and MPS allow members to download the certificate themselves by logging in using the self help portal, whilst the MDDUS require members to write to them and request same. They usually have a turn around period of less than a week.
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email firstname.lastname@example.org.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)