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Tash Alden

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Latest activity by Tash Alden
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    Tash Alden created an article,

    How do I change my practice address?

      It's important to keep your practice details up to date so that locums are able to see clearly where your practice is based and can find the practice easily. To edit your address on Lantum, firs...

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    Tash Alden created an article,

    What is this invoice I have received from Lantum

    Smartpay/Smartpay+ Locum statement The practice will receive a consolidated statement every week and will then have 14 days to pay it. Please refer to our Smartpay & Smartpay+ FAQ for more inf...

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    Tash Alden created an article,

    How to edit your practice details

    Editing the details of your practices is simple. Start by clicking ‘My Account’ in the top right hand corner. If you manage more than one practice, you can edit and view them on one page. To edit ...

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    Tash Alden created an article,

    The GP's invoice is incorrect

    A GP has completed a session at your surgery and you have received their invoice, however they have added additional charges to their invoice that you would like to query. SurePay/GoCardless Practi...

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    Tash Alden created an article,

    How to use your Billing page

          There are five sections to your Billing page: Awaiting Invoice: any invoices that still need to be created by the GPs will be listed here. Also, if GPs have sent changes for their invoices ...

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    Tash Alden created an article,

    I would like to change the contact for my practice

    I am leaving my practice, can you remove me from Lantum? Our support team will be able to remove your account off of the practice immediately. All you have to do is send across an email over to sup...

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    Tash Alden created an article,

    Pension Forms

    Why have I received a pension form? All NHS practices are required to pay pension contributions to their locum GPs if they claim it. Sole trader GPs you have booked through Lantum are employed dire...

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    Tash Alden created an article,

    How do I feedback to Lantum?

    Here at Lantum we are constantly developing our product to better suit the needs of our users. We always welcome and encourage you to give us your feedback as it is this that steers our development...

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    Tash Alden created an article,

    I need more documents from a GP

    If you require more documents from a GP, there are different ways you can request them. Watch the video below and read the rest of this article to find out how. If the GP is booked in If you have a...

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    Tash Alden created an article,

    How do I contact a booked locum?

    If you have booked a Lantum GP into one of your sessions you can message them directly through the site. We have built in a messaging centre so that you can contact your upcoming booked locums dire...