Clinicians/Staff and Practice/Rota Managers can speak to each other about specific session details/issues using the Lantum message centre. If there is something you need to know, you can contact the Practice/Rota Managers directly to ask them a question.
When searching for a job, click on the details of the session to view more information about the job. Scroll down to Practice Information, underneath the job description, is where you will find 'Ask practice question'.
Clicking this opens a message between you and the Practice/Rota Manager, where you can ask any questions directly.
All your messages and conversations are stored in your message centre. You can access this at any time, by clicking the ‘envelope icon’ in the top right-hand corner.
Please use the message centre for all your conversations about a session, as it helps to keep all the exchanges in a single, convenient conversation thread – and you will always have a record of them.
Each message corresponds to the session you are enquiring about:
In the subject column, you will see:
- The relevant session number
- Dates and times of the session
- Practice name
To read the thread click ‘Open’
Messages will be displayed in your message centre and a copy will be emailed to your registered email address.
If you experience any technical issues or have questions, please contact the customer support team on 0203 771 8411 or at firstname.lastname@example.org.