If you are advised by Lantum that a practice code is in use when registering, the practice is already registered on Lantum.
A contact at the practice should be able to add you to the account using Team Access.
If the contact listed on the account has left the practice, please let us know by emailing our support team via email@example.com, and in addition please confirm:
- The practice name
- Practice code
- Practice contact number
- If possible, the name of the previous practice manager / contact at the practice that used Lantum previously
For security purposes, our team will then phone the practice to confirm that you can be manually added to the account. Once confirmed, we will get you set up and let you know as soon as this is actioned!
If you experience any technical issues or have questions, please contact the Customer Support team. You can get in touch either by using the online chat in the bottom left-hand corner or via email firstname.lastname@example.org