Uploading extra documents when further compliance is required

Lantum requires three core documents to be able to approve your profile. These are your DBS, CV and Passport. 

Once these three core documents are approved, you will be able to apply for most sessions/shifts.

You will know if your account is approved because this will be stated on your profile as below:

However, there are some practices/sites that have set extra mandatory requirements to be able to apply for sessions/shifts with them. 

The most common of these are:

• 2 Clinical references
• Basic Life Support certificate
• Safeguarding Adults Level 2 certificate
• Safeguarding Children Level 3 certificate
• Data Security Awareness certificate
• Immunisations 

If you are unable to click 'apply' for a session/shift, try hovering over the button. You should be able to see the full list of the extra requirements to the practice/site needs to see, as below:

You'll need to upload the necessary documents to the correct fields on your profile and wait for these to be approved by the Clinical Governance team before you're able to apply for the session/shift. 

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Clinical Governance

If you'd like to chat with a member of our Clinical Governance team about your documents, please email clinical.governance@lantum.com 

Customer Support

If you experience any technical issues or have questions, please contact the Customer Support team. 
You can get in touch either by using the online chat in the bottom left-hand corner or via email support@lantum.com