Here is a short guide on how to take photographs of your documents in order for your profile to be approved.
Photos
- You must take a photograph/scan of the original document. It is preferable if the image is not a screenshot from a mobile phone as it is likely necessary information will be missing.
- The photograph needs to be in focus and good quality. The image and/or text of the document must be clear and legible.
- You need to take a photograph/scan of the whole document, making sure it is flat and nothing is cropped.
- Please avoid dark shadows and your fingers in the image as this could cover up crucial information.
Bad examples
Good examples
After taking the photos
Once you have taken a photograph of each of your documents you can log into Lantum and upload to your documents here.
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Clinical Governance
If you'd like to chat with a member of our Clinical Governance team about your documents, please email clinical.governance@lantum.com
Customer Support
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat in the bottom left-hand corner, or via email support@lantum.com
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