Provide informal feedback to a practice

Thank a practice and let them know how they can improve by leaving them feedback.

Lantum prides itself on the quality of the practices/sites we work with. Occasionally we understand that the work you expected to undertake was not as previously described or the practice/site did not meet the required standards.

Practices/sites who post sessions/shifts through Lantum are expected to be:

• Organised

• Polite and respectful

• Remain at all times professional and keep confidentiality

• Reflect and improve from feedback

• Honour their commitments

If you have minor feedback, you can:

• Message the practice/site directly through the Lantum messaging centre. 

• Email it to us on support@lantum.com and we will pass it on to the practice/site to learn from and improve.

You can see more about obligations in the Terms and Conditions.

Customer support

If you experience any technical issues or have questions, please contact the Customer Support team. You can get in touch either by using the online chat in the bottom left-hand corner or via email support@lantum.com