The ‘My Staff’ page on your main menu allows you to manage your staff that have worked for your Practice through Lantum or staff that are in your Bank.
On this page, you can:
- Add staff from outside your network into your bank
- Allow instant booking, saving you the need to review applications from your favourite staff you know and trust.
- Allow priority access
- Send a staff member, who has worked at your practice before, a message through the Lantum Messaging Centre
- Leave feedback for staff
Add staff to your bank
By adding one of your own Locums to your own bank on Lantum, you'll be able to manage all your invoicing and locum sessions in one place.
Simply click the 'invite' button next to 'Add staff to your Bank' in the top right hand corner.
Then enter the staff's full name and email address.
Staff that are in your Bank will have a green logo in the top right corner to highlight this. Those without the Bank logo are staff members who you have worked with before.
Instant booking allows you to give staff the ability to book into any posted sessions without them requiring your approval.
This is a great way to prioritise staff that you enjoy working with.
To allow a staff member to Instant Book your jobs, tick the ‘Allow instant booking’ option under the relevant Doctor’s name. To remove a staff member from your Instant Book jobs group, simply untick the Instant Book icon
If you would like to post a session so that only certain staff members can see it, you can do this by allowing those staff members priority access.
You can set the period that you would like to isolate the session when posting the job. After the specified time, the sessions will be visible to all doctors. Please see our Priority Access FAQ for more information.
To put a staff member in your Priority Access group, tick the 'Priority Access' icon on the staff member's profile card. To remove a staff member from your Priority Access jobs group, simply untick 'Priority Access.'
Send a message
If a GP has worked at your practice before you can message them directly through the site. We have built in a messaging centre so that you can contact your locums directly.
The messages will be delivered both to their personal email inbox as well as their Lantum message inbox, their reply will go to both your direct email inbox and your Lantum message inbox.
If you need to contact a staff member who has worked at your practice before, you can do so my going to your My Staff page, searching for the staff member and clicking Send Message.
You can leave feedback for staff members that have worked at your surgery by rating their work out of 5 stars (5 being exceptional), which will be visible to all practice managers.
You will also be asked to leave a comment. The comment should reflect the professional work that the staff member conducted during the time of the session. This will only be seen by the staff member so we advise you to be as constructive as possible.
To leave feedback, click 'leave feedback' button for the GP you wish to leave feedback for. If you wish to edit your feedback once submitted, you can do so by clicking 'edit feedback' button on the My Staff page.
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email firstname.lastname@example.org.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)
One more thing…
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