Andrea
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In Genius
How does In-Genius know what shifts are needed in the rotation? The initial part of the rota building process focuses on understanding what the ideal rota will look like. In-Genius builds the rota ...
How to review timesheet changes?
A clinician has made changes to their timesheet. To action these changes you would go into your 'Billing' section, click into 'awaiting invoice'. Here you will see a list of all shifts that have ...
How do I message a clinician?
How to message a clinician? If a GP has applied for a session with you / is booked into a session / has previously worked for you, and you need to get in touch with them, you can message the GP dir...
Rocketpay - Practice information
How does Rocketpay work? Clinicians invoice for a shift they have worked. Lantum pays them on the next business day, directly into the clinician’s bank account around 6:30pm. Practices then pay L...
Features in the app
The Lantum app transforms your day-to-day in healthcare and means you can manage your diary on the go. You can download the Lantum app, available on both the App Store and Google Play.Please note...
How to chase a cancellation invoice?
Has a practice cancelled a session/shift you were booked into last minute? You can send them a cancellation invoice at your own discretion. Please follow the cancellation guidelines set out in your...
Browser Support Policy
We are committed to making Lantum easily accessible and consistent across supported browsers. To maximise our ability to successfully support our customers' needs, we use data from our users t...
App isn't working
You can download the Lantum app, available on both the App Store and Google Play. Please note: when signing into the app, login details are the same as when logging into your account on the web. P...
How to submit your top-up code?
If you have received a top-up code, and have met the requirements you can easily enter to receive your top-up payment. Once you've worked a session, you will be prompted to update/confirm your ti...
IR35
What is IR35? The off-payroll working rules (IR35) can apply if a worker (sometimes known as a contractor) provides their services through their own limited company or another type of intermediary ...