When will I be approved?

All your Clinical Governance documentation must be uploaded to your online profile. There are three core documents required as a minimum before you can be fully approved and verified which are detailed here.

 

Any pending documents will show as yellow (this means the team haven't got round to checking your newly uploaded documents yet):

When your documents are approved, the document fields will turn green:

If we rejected your document for any reason, the fields will show as red and you'll see 'document' rejected' written on the right hand side:

The Clinical Governance team will also write a detailed reason of why your document has been rejected and what you will need to upload in replacement (please note these emails might go to your spam folder). 

 

------

Clinical Governance

If you'd like to chat with a member of our Clinical Governance team about your documents, please email clinical.governance@lantum.com 

 

Customer Support

If you experience any technical issues or have questions, please contact the Customer Support team. 
You can get in touch either by using the online chat in the bottom left-hand corner, or via email support@lantum.com