How to upload my documents

To upload your compliance documents, you will need to be logged in to your profile and click on 'upload documents'. 

This will take you to the full list of documents you can upload to your account, including your core documents which you will need to be approved (meaning you can apply for sessions).

There's also a list of extra documents you can upload to enhance your profile, meaning it's more likely you'll be accepted to work a session. 

To upload a document, click on the green 'upload' button, and then either drag and drop the document from your folder, or click into the box and choose the filed you want to upload.

You can also review any documents you have already uploaded , by clicking on the black 'download' button. 

Remember that you can only upload one document at a time, if you upload multiple separate pages only the last one will appear to our Clinical Governance team, meaning the document may be rejected.

If you have multiple pages you want to upload to one document field, you will need to merge these together first before clicking 'upload'.

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Clinical Governance

If you'd like to chat with a member of our Clinical Governance team about your documents, please email clinical.governance@lantum.com 

Customer Support

If you experience any technical issues or have questions, please contact the Customer Support team. 
You can get in touch either by using the online chat in the bottom left-hand corner, or via email support@lantum.com