If you have completed the session and you want to make changes to the session, you will be able to do this before creating the invoice.
- Click 'view timesheet'
2. The below page will appear. You can then click 'amend timesheet'
Please note: It is important that if you wish to bill for extra hours, you must speak to the surgery to inform them, then in the message box make a note of the person who you spoke to in regards to the extra time.
- Once you've entered your changes, click 'save and submit' and the practice will receive your disputed hours and they will need to agree to the changes before the invoice will be generated and sent to the practice for payment.
- You can track the status of your payment on your 'Billing' page under unpaid invoices. You can see when the invoice was sent to the practice and if a reminder has been sent to the practice.
- Once your invoice has been paid by the practice, it will be moved to the 'Paid' tab on your Billing page.
NOTE: you can now make changes through the latest version on the app.
Please see this helpful video guide on how to make changes through the app.
If you experience any technical issues or have questions, please contact the Customer Support team by emailing email@example.com.