On this page we answer some of the most common clinician questions about Smart Rota. We recognise this list is not exhaustive, so please let us know if you have any additional questions and we’ll happily answer them for you.
How do I submit a leave request?
You will receive an email from your rota manager outlining the leave request format. Your rota manager will add your requests to a shared file with the Lantum team, who then uses that information to build your department's rota.
Do I set specific leave dates without knowing my off days?
Yes, clinicians can request the days off they would like in advance. This information will be used during the Smart Rota build process and play an important role in the clinicians working days.
How does Smart Rota assign off days?
A few of the off days are mandatory, such as; after nights and/ or after long runs of shifts. Other off days can be a substitute for leave days to stop clinicians going over their max hours.
My rota manager is struggling to understand how she can approve leave without knowing who will be working that day. Does SR ensure minimum staffing regardless of how many people request leave off for a set period?
It's more about prioritising the leave requests - it will assign the 'approved leave' first. If the solver cannot make it work with all the leave requests, it will ensure minimum staffing as a priority and try to ensure everyone has as much of the 'approved leave' granted as possible, with the 'desired leave' being allocated after this as a lower priority
Getting further support
If you have any other queries regarding your Lantum account and getting set up, please get in touch with our Secondary Care Support Team at firstname.lastname@example.org