Push Doctor Telehealth FAQs
Push Doctor, is a digital telehealth company allowing GPs to connect with patients through online video consultations.
Push Doctor enables GPs to securely connect with patients remotely, with flexible working hours to fit to your schedule. Sessions are a minimum of 1 hour and are morning, afternoon and evening, 7 days a week. The sessions are posted one month in advance and are in line with patient demand.
To register for the 3 hours training required to be a Push Doctor GP, all you need is PC or laptop with a webcam and microphone. When seeing patients from home we recommend a plain, well-lit background ensuring you are suitably dressed to see patients.
You will need the following documents in order to work a Push Doctor session:
- Medical Indemnity Certificate *with GP online/telehealth cover (see more information in the FAQs below)
- Up-to-date CV including 2 clinical references (or details of two referees)
- Resident / Work Permit (if applicable)
- Current DBS (CRB) certificate (dated within the last three years) with the following conditions:
- A copy of the original DBS certificate with written permission to perform the online DBS status check (both parts will be sent to Push Doctor for verification)
- If you are not on the DBS update service your original certificate will need to be sent in the post and verified at the Push Doctor head office
- NHS Performers List registration
- GMC certificate or screenshot of membership
- Adult Safeguarding Certificate Level 1
- Child Safeguarding Certificate Level 3
- Evidence of training on the Mental Capacity Act within the last 3 years
- Evidence of training on Information Governance or the Data Protection Act within the last 3 years
- Evidence of training on Antimicrobial Resistance within the last 3 years
- Last Appraisal document and/or revalidation certificate whichever document was most recently received
You don’t need any previous online experience, Push Doctor provide full training.
Training takes less than 3 hours, and is completed remotely. It’s broken down into three stages:
- Push Doctor provides a complete run-through of our bespoke online surgery.
- You’ll go some through mock online consultations, with Push Doctor guidance.
- To check you’re confident with the online system, you’ll undertake a mock consultation with no guidance from Push Doctor.
Please apply to the online training sessions through Lantum giving at least 24 hours notice.
IT Hardware Requirements for Consultations:
To get started, all you need is a:
- PC or laptop with a webcam and microphone
- Printer and scanner (for prescription admin)
- Will indemnity be provided? No, you will need to have online/telehealth cover included in your personal indemnity. The cover specification depends on your indemnity provider.
Examples include; GP online, this can also include Push Doctor specifically mentioned as a session, E-consultations mentioned under special provisions in addition to OOHs/unscheduled care.
- How much does online indemnity cost? This depends on the number of sessions you chose to work therefore please contact your medical indemnity provider for a quote.
- How do I get training on Mental Capacity Act? Push Doctor can provide training for GPs through Bluestream (http://www.bluestreamacademy.com/) for a fee of £25.00, or you can access the training through e-LfH which is a free online course: Deprivation of Liberty Safeguards - https://www.e-lfh.org.uk/programmes/deprivation-of-liberty-safeguards/
- Do I need all documents in order to do the training?No you do not. You can complete the training while you get together the appropriate documents, enabling you to work as soon as possible
- Does training need to be completed in one go? Push Doctor recommends that you do your training all in one go, however, the training can be split into the modules if availability does not allow the time for all 3.
- How would it affect my NHS practice if I enrolled? This work will have no impact.
- Where would patients that I consult with be registered? Push Doctor patients are private and in the UK only.
- Is this NHS or private provision or both? Push Doctor is a private only service.
- How many sessions can I do each day? Push Doctor GPs can work any length of sessions from one hour onwards. A break will need to be taken after 4-5 hours.
- Can I claim pension on Push Doctor sessions? Pension cannot be claimed on Push Doctor sessions.
- Am I able to work sessions from abroad? No, to work Push Doctor sessions you need to be working from England.
- How do I arrange sending my DBS certificate to Push Doctor? Once you have registered interest in Push Doctor sessions, further information will be sent on how to get your DBS certificate verified.
To request to start training or for further information please contact [email protected] or call 0203 7447 347