SmartPay/SmartPay+ Locum statement
The practice will receive a consolidated statement every week/month (according to your billing cycle) and will then have 14 days to pay it. Please refer to our SmartPay & SmartPay+ FAQ for more information on payment methods.
The statement will have a number beginning with 805, the GP jobs numbers starting with 401, the dates of the sessions and the GP’s names.
The Lantum service is not VAT exempt, however GP services are VAT exempt.
The statement will need to be paid to Lantum and we will then send payment to the relevant GPs. Details on how payment can be made are found at the bottom of the statement. Invoices can be paid either by BACS transfer or cheque.
Lantum service fee invoice
The service fee invoice can be found underneath your statement preview on your Billing page.
The invoice number for the Lantum service fee invoice will have the same 805 number as its associated statement. This invoice does not need to be paid, but provides a summary of any fees you have paid to Lantum.
The Lantum service fee is paid to Lantum once a GP has completed a session. The service fee is a percentage of the hourly rate that is set by you.
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email firstname.lastname@example.org.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)
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