You must ensure your payment details are up to date on Lantum so that you will receive your payment. 

Where do I update my billing information?

To get started, click on 'my account', then go to 'edit payment details', where you can update your billing address and add multiple bank accounts. 

Contact information

At the top of your payment details page is where you can update your contact information. 

Payment accounts

At the bottom of the page, you'll find a form to add your billing details and select the default account. You will be paid into this account.

Please make sure these are correct, if your bank details are incorrect this will delay payment. 

If you work as a limited company, you must click 'I operate as a limited company'. 

Adding more than one bank account

You can now add more than one bank account so you can switch bank accounts upon invoicing if you wish to change depending on the sessions you bill for.

To do this, click the "add new payment account" at the top of the page. Please see below:

Once you've clicked the button, you will see a new form to enter your bank details for another bank account. 

Customer support

If you experience any technical issues or have questions, please contact the Customer Support team on 0203 771 8411 or at support@lantum.com