You must ensure your payment details are up to date on Lantum (formerly Network Locum) so that practices are able to pay you as quickly as possible after they receive your invoice.
You will be prompted to check your payment details every time you create an invoice, however if you need to change them you can do so by going to 'Your Account'.
It's also important to ensure your postal address is up to date if you claim pension, so practice managers can easily send you your pension forms.
From there, go to 'Edit payment details', where you can add your bank details, UTR code and address.
Customer support
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email support@lantum.com.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)
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