If you have applied for a DBS (CRB) check through Lantum (formerly Network Locum), the certificate usually takes between 1 to 3 weeks to be processed by the Disclosure and Barring Services. However, please note; the Disclosure and Barring has the right to keep your application for up to 90 days if they need to.
Unfortunately, this process is with the Disclosure and Barring Service and therefore it cannot be chased by Lantum.
All DBS (CRB) checks will be posted directly to the applicant after processing.
For instructions about how to apply for a new DBS (CRB) check please follow this guide.
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email firstname.lastname@example.org.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)
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