You've applied for a session, have not had confirmation that the application has been accepted and the session is due to start in less than 48 hours. What should you do?
Firstly, make sure you have checked the application is still showing on your 'My Jobs' page. If it is not showing then the practice has withdrawn the session and no longer needs a locum.
If your application is still showing then you now have two options.
1. Contact Lantum (formerly Network Locum) who will contact the practice manager on your behalf (as the session is due to start in less than 48hrs)
You can contact Lantum by calling us on 0203 771 8411 or by emailing us at firstname.lastname@example.org
You can also use our web chat in the bottom right hand corner where you will receive an instant response
2. Contact the Practice Manager through the Lantum site.
For step by step instructions on how to contact a practice manager through the Lantum site by sending them a message. Simply click on the job number then click 'Ask practice question'.
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email email@example.com.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)
One more thing…
If your page display differs from the example layout, please download or update Google Chrome for the latest version.