All your clinical governance documentation must be uploaded to your online profile. There are 6 documents required as a minimum before you can be fully approved and verified which are detailed here
Our in-house clinical governance team aim to check and give any feedback on your documents within 24 hours - sometimes even sooner. Providing everything is in order with your documentation, you can be approved in a matter of hours. The process may take a little longer if any amendments are needed.
You can also expect a call from one of our clinical governance team who will welcome you to the Lantum community and talk you through the basics of using the website or app.
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email firstname.lastname@example.org.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)
One more thing…
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