Any pending documents will show as yellow (this means the team haven't got round to checking your newly uploaded documents yet):
When your documents are approved, the document fields will turn green:
If we rejected your document for any reason, the fields will show as red and you'll see 'document' rejected' written on the right hand side:
The Clinical Governance team will also write a detailed reason of why your document has been rejected and what you will need to upload in replacement (please note these emails might go to your spam folder).
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email firstname.lastname@example.org.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)
One more thing…
If your page display differs from the example layout, please download or update Google Chrome for the latest version.