A Smartcard is used for logging into certain IT systems. A doctor will only ever need one Smartcard. Only certain practices will require them, so in most instances it isn't a necessity.
The main idea behind Smartcards is that they save doctors time, by giving quick and secure access to a patients health records, medication prescription information, laboratory results, X-rays, CT scans and MRI images from one of several secure workstations. This time saving means that more time can be spent with patients.
How to apply for a Smartcard
Doctors can apply for a Smartcard through the practice they work at the most. The practice manager will then raise a request (provided they are happy with the doctor) on their behalf, to the local health board/CCG.
After that the doctor will have their picture taken and they will need to provide their proof of address,Photo ID and a utility bill.
What to do if you lose or damage your Smartcard
There is a Fallback Smartcard solution that ensures the doctor has continued access to compliant applications in the event the doctor has lost or forgotten their Smartcard, or their Smartcard has been stolen or damaged. It is recommended that doctors talk to their practice managers when this happens.
What to do with your Smartcard
There is a the 12-digit number found beneath the photo on a Smartcard, this is the Smartcard Unique User Identity number (SUUI) which the practice will ask for. This is for practice managers to ensure that their practice can be registered to a doctors Smartcard and that the doctor can have the correct Role Based Access Codes (RBAC) to fulfil their role, prior to them starting a session.
Where to upload your Smartcard number on Lantum
The SUUI number can be uploaded onto your profile. You can do this by going to 'Your Account' then on the 'Your Profile' section there is a link to 'edit your profile' which brings you to a page with the following and the section for your SUUI is under 'Smartcard' as illustrated in the image below.
Customer support
If you experience any technical issues or have questions, please contact the Customer Support team.
You can get in touch either by using the online chat (08:00-21:00 weekdays, 08:00-20:00 weekends) in the bottom right-hand corner or email support@lantum.com.
Alternatively, call us on 0203 771 8411 (08:00 – 21:00 weekdays, weekends 08:00 – 20:00)
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